Delete your Hashonic account
A verified request disables access, revokes sessions and starts the audited erasure and retention process.
Start in your account
- Sign in to the canonical Hashonic website.
- Open Profile and scroll to “Request account erasure”.
- Type DELETE and confirm your current password.
- Review any order that must be completed or cancelled before the request can proceed.
If you cannot sign in
Email support@hashonic.com from the account address. Hashonic will verify identity without asking for your password or collecting unnecessary new information.
What happens immediately
- Marketplace and Mobile access is disabled.
- Browser and native sessions are revoked.
- Connected storefronts and listings are removed from public sale.
- Outstanding recovery and email-change links are invalidated.
What may be retained
Your access is disabled immediately after the request. Hashonic retains order, payment, refund, protection-claim, offer, and conversation records for the audited erasure process and any legal retention period.
Records are retained only for an approved legal, financial, fraud, dispute, safety or recovery purpose, then anonymised or removed under the final retention schedule.
Download first
Before requesting erasure, you can create a private machine-readable export from your profile. The download requires an active authenticated session and is never cached publicly.
Mobile application
In Hashonic Mobile, open Account → Privacy and legal → Request account deletion. This opens this canonical web process so identity and password confirmation remain within the shared Hashonic account system.